Our
approach to property management is based on certain fundamental
policies and corporate philosophies that have been in place almost
since our inception. The following are some of our working guidelines:
•
Size is not a primary objective. We disregard growth for the sake
of growth in favor of providing clients with higher level services.
In our opinion, there is a point where the very magnitude of a
portfolio can impact the ability to operate effectively.
•
To maintain our standards, we have a tightly-controlled limit of
the properties handled per manager. Our prime objective is to
ensure that productively will not be gained at the expense of
the individual managers.
•
Whenever possible, we do our best to consider geography in relationship
to the location of a property manager’s residence when assigning
clients. As well, we attempt to contain them within smaller areas
of activity.
• We
adhere to the belief that property management companies should
avoid conflicts of interest. We do not provide services in house for
functions that should rightfully go to market such as special trades, insurance,
and maintenance services.
•
We believe that as facilitators and administrators it is our prime
duty to locate trades and services and obtain the best prices
possible relative to quality and performance.
•
We are very cautious about advising clients on matters beyond
the scope of our experience, knowledge, or what might reasonably
be particularly technical fields such as engineering, specialty
trades, and project management.
•
We are firm in supporting the continuing education and development
of our property managers, administrators, and financial administrators.
We have constantly sought to increase our overall knowledge and
individual levels of professionalism through routine property
manager, departmental and all-staff meetings including internal
and external seminars; we continuously prepare policy and operational
manuals and maintain a comprehensive data bank and library; and
we have sponsored and conducted major seminars for our clients.
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