Resources

Our Reputation enables us to attract employees with strong academic backgrounds and professional skills along with the energy levels required in our industry

OUR RESOURCES AND FACILITIES

Our Head Office is located in Vancouver, and serves Greater Vancouver, Burnaby, New Westminster, Richmond, Ladner, Tsawwassen as well as West and North Vancouver.

In addition to our Vancouver office, we also maintain a site office in North Vancouver.

Although we pride ourselves in having a high level of high level of technology in place, there is no doubt that it is our staff members who make the difference. We have been very fortunate in attracting people with good academic backgrounds and professional skills along with the energy levels required in our industry. There is a property managers’ support team in a ratio of approximately 4:1. We believe “team” is the appropriate word, because it best expresses our approach to the servicing of clients.

Among matters relating to corporate support and an ongoing effort to minimize risk and liability, the following are key elements:

• In addition to comprehensive business and liability coverage (including business interruption and restoration), crime and fidelity, we also carry errors and omissions insurance in excess of what is mandatory through licensing.
• Accountability and financial stability are essential to the ongoing durability of business practice. In both cases, we have an excellent reputation.
• For over 20 years we have maintained a good working relationship with our bankers, VanCity. From our small beginning, we are now ranked among their largest accounts. We maintain separate trust accounts for each client and operating accounts are kept separate from reserve fund deposits.
• By special arrangement with our bankers, all client service charges, regardless of the number of transactions, are covered by one modest fee per month.
• Additionally, because of our favoured position with VanCity and our gross volume, we have negotiated one of the best interest rates in the industry based on the daily closing balance of all funds on deposit. Interest is earned at a minimal rate below the prime rate of the day.