We bring a balance of guidance and support to your strata, so you can enjoy living in your community rather than be stressed by managing it.
The Wynford Way
Our mission is to create and maintain professional-grade strata management. We equip councils and managers with what they need to run strata communities like a well-managed business. We build strong relationships, provide expert guidance, and deliver the skilled support systems that complex strata communities require.
The Wynford Way is to work side-by-side with councils as partners and colleagues. As we see it, we’re all sitting at the same table with the same goals for a healthy, stress-free environment. Ensuring our approach is the right one for a strata council is the first step. So before anything is signed, we meet to discuss the fine details and be certain it will be a good fit for everyone at the table.
We then start every partnership by assigning the most suitable manager for a strata council. Finding the best manager for a community is where our success in working together starts, and we build it further from there.
We consider the location of your property as well as where the strata manager lives, in addition to their portfolio, when pairing a manager with a council. We keep a tightly controlled limit on properties handled per manager and carefully monitor workloads to always ensure the highest standard of service. We offer continuing education and development to our managers (along with all of our staff) so they are always up to date on policy, legislation, and best practices.
Our turnover rate is one of the lowest in the industry because we recognize that a well-supported, happy manager is essential for a well-supported, happy strata council and community.
Steady, reliable guidance
With more than 40 years working with strata corporations, we’ve encountered most situations your council will deal with. We provide guidance when needed and advise you when it’s best to seek specialized professionals (in engineering, law, or specialty trades, for example).
Strong administrative support
From preparing financial reports and meeting minutes to overseeing service providers, maintaining proper insurance, and responding to owner issues and requests, we handle all the management details so your council can focus on governance.
Clear, responsive communication
Clarity is key, as is being able to reach us when needed. While we’re always responsive, we’re not reactive. Emergencies aside, it’s often more efficient to be methodical rather than quick. We focus on ensuring that decisions, roles, and next steps are clear before acting.
Proactive, long-term planning
Whether it’s assigning a strata manager, signing contracts with service providers, or suggesting ways a council can save dollars, we’re future focused. Staying on top of changes in regulations, legislation, and bylaws ensure we stay out front of possible problems.
We are a family-owned and operated business with more than 70 employees. Our leadership team is involved at all levels of operations, ensuring your community gets all the guidance and support needed.
