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Wynford Realty Group Ltd.

Effective Date: June 1, 2026
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Wynford Realty Group Ltd. (“Wynford”, “we”, “us”) provides strata and property management services in British Columbia. We collect, use, and protect personal information in accordance with the Personal Information Protection Act (PIPA). [oipc.bc.ca]

Information We Collect

We may collect personal information you provide through our website or app, including:

• name, email, phone number, and contact details;
• unit, tenancy, or ownership information;
• payment and account information;
• communications, service requests, and uploaded documents;
• technical information (such as device type, IP address, and app usage data).

How We Use Information

We use personal information only as reasonably required to:

• provide strata and property management services;
• manage records, accounts, and communications;
• process payments and service requests;
• respond to emergencies and maintenance issues;
• improve our website, app, and services;
• comply with legal and regulatory requirements.

Sharing of Information

We may share personal information:

• with the strata corporation or property owner we manage;
• with service providers (e.g., IT systems, payment processors, contractors);
• where required or authorized by law.

We do not sell personal information.

Consent

By using our website or app, you consent to the collection, use, and disclosure of your personal information for the purposes outlined in this policy, except where otherwise permitted by law. You may withdraw consent, subject to legal and operational limitations. [www2.gov.bc.ca]

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. [bchousing.org]

Data Retention

We retain personal information only as long as necessary to fulfill the purposes identified above and to comply with legal and strata record-keeping requirements. [www2.gov.bc.ca]

Your Rights

You may request access to or correction of your personal information by contacting us, subject to applicable law. [www2.gov.bc.ca]

Third-Party Services

Our app and website may rely on third-party platforms (such as hosting, communication tools, or property management software). These providers may process personal information on our behalf and are required to protect it appropriately. [oipc.bc.ca]

Contact

Privacy Officer
Andrew Fenton
Wynford Realty Group Ltd.
815-1200 West 73rd Avenue
Vancouver, BC V6P 6G5
Phone: 604-261-0285